Romanian Speaking Microsoft Customer Experts - Work In Athens, Greece

Romanian Speaking Microsoft Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations across Europe. We specialize in sourcing professionals for high-impact roles, ensuring seamless career transitions and fostering growth within the dynamic Information Technology industry.

Job Overview

We are currently searching for driven professionals to join our team in Athens for the Romanian Speaking Microsoft Customer Experts position in Greece. This is an exceptional opportunity to build a career in the IT sector while enjoying a vibrant lifestyle, representing one of the world's most innovative technology brands, and benefiting from our comprehensive support packages for all Romanian-speaking jobs in Greece.

Key Responsibilities

• Provide high-level technical support and consultation to Microsoft product users in the Romanian language.
• Troubleshoot software and cloud-based IT issues to ensure a premium user experience.
• Collaborate with international teams to resolve complex technical escalations within the IT environment.
• Maintain comprehensive records of customer interactions and technical solutions in the company database.
• Stay updated with the latest Microsoft software releases to provide expert guidance and accurate technical assistance.
• Drive customer satisfaction by delivering professional, timely, and efficient solutions tailored to individual user needs.
• Contribute to the continuous improvement of support workflows within the IT service department.

Romanian Speaking Microsoft Customer ExpertsAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations across Europe. We special...

• Native or fluent Romanian (spoken and written).
• Professional proficiency in English to communicate within our global IT team.
• Valid EU passport (mandatory).
• Strong passion for technology and a desire to build a career in the fast-paced IT sector.
• Excellent analytical and problem-solving skills, with a focus on delivering technical excellence.
• Previous experience in customer service or technical support is considered a strong asset for these jobs in Greece.