Salesforce Consultant, Quality Assurance

neuraflash • Remote - India (Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune Only) • Remote - Colombia

No Relocation

Posted: February 24, 2026

Job Description

We are looking for a skilled QA Automation Consultant with strong expertise in Salesforce and AWS Connect testing to join our growing team. The ideal candidate will have hands-on experience in QA projects,Salesforce automation implementations, and AI-driven application testing, including Agentforce and Generative/Agentic AI use cases.

This role requires ownership of the QA lifecycle, active contribution to automation framework design, and successful delivery of Salesforce QA Automation initiatives.

Key Responsibilities:

Strong background in Salesforce QA Automation projects, including web, API, voice, and chat-based applications
Hands-on experience in automation tools such as Playwright (with AI SDK), REST Assured, JMeter/K6, JUnit/TestNG (preferred), and working knowledge of Provar, Selenium WebDriver, Java, Python, Selenium Grid, Cucumber, Maven, and CI/CD pipeline integrations
Experience in leading or independently managing the complete QA lifecycle including Test Plan creation, Test Scenario design, Test Case/Script development, execution, and defect lifecycle management
Estimate, prioritize, plan, and coordinate testing activities across Agile, Waterfall, or Hybrid SDLC/STLC models
Ability to design and build automation frameworks from scratch, with strong expertise in automation architecture, reusable components, and regression suite development
Successfully delivered at least one Salesforce QA Automation implementation, including in-sprint automation and regression coverage
Experience in managing both Manual and Automation testing activities and identifying reusable test assets
Strong understanding of Salesforce solution design, architecture fundamentals, and business requirements validation
Experience or knowledge of Salesforce Agentforce Agents (Voice/Chat/Email/Slack/SMS) and testing of Agentic & Generative AI applications is a plus
Salesforce Agentforce Specialist Certification and Agentforce Legend rank; Salesforce Administrator certification is a big plus
Experience testing Salesforce Service Cloud Voice (SCV), MIAW, Live Agent, AWS Connect, AWS Voice & Chat Agents, and IVR telephony systems is preferred
Ability to leverage Generative and Agentic AI tools for QA optimization including test data generation, test case generation, status reporting, and other QA artifacts
Write and execute test cases based on requirements, maintain requirement traceability using tools such as Zephyr/TestRail/X-Ray, and log/manage defects in Jira
Support and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT), actively participate in defect triage, and guide customers through the UAT process

Soft Skills:

Strong presentation skills (remote and in-person), including stakeholder-facing discussions
Ability to lead user story clarification sessions with business and internal teams
Clear and effective communication of QA status, risks, and mitigation plans
Highly organized, accountable, and quality-driven mindset
Proactively contribute to continuous improvement initiatives and automation maturity

Qualifications:

Bachelor’s degree in Computer Science or a related field
2–6 years of experience as a QA Automation Engineer/Consultant
Proven experience in Salesforce Web and API automation projects
Strong hands-on expertise in Playwright, Provar, and/or Selenium
Experience integrating automation suites with CI/CD pipelines

If you are a detail-oriented, automation-driven QA professional with a passion for Salesforce, AI-driven applications, and continuous quality improvement, we encourage you to apply for this exciting opportunity.

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