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Scrum Master (100% remote)

Kforce • Draper, UT


No Relocation

Posted: September 22, 2026

Responsibilities
  • Manage end-to-end sprint execution across multiple technical product teams, from backlog readiness through sprint completion
  • Facilitate Scrum ceremonies including backlog refinement, sprint planning, daily standups, sprint reviews, and retrospectives
  • Help teams establish and consistently follow effective Scrum and Agile practices
  • Partner with Product Owners to maintain prioritized, well-groomed backlogs with clear acceptance criteria, dependencies, and priorities
  • Identify, escalate, and drive resolution of impediments that could affect delivery
  • Monitor sprint progress and help teams maintain focus on commitments and delivery goals
  • Use Agile delivery metrics such as velocity, throughput, cycle time, defect leakage, and delivery quality to identify trends and improvement opportunities
  • Pull and analyze reports from Agile project-management tools and translate delivery data into clear updates for stakeholders and leadership
  • Facilitate retrospectives that result in specific, actionable improvements and help teams follow through on those commitments
Requirements
  • 3+ years of experience as a Scrum Master, Agile delivery lead, or in a comparable Agile delivery role
  • Experience supporting technical products, platform, or software development teams
  • Hands-on experience managing backlogs, sprints, and Agile delivery using Aha!, Jira, Azure DevOps, or a comparable Agile project-management tool
  • Strong experience facilitating Scrum ceremonies and keeping teams focused on productive outcomes
  • Experience using Agile performance metrics and KPIs to monitor delivery and identify opportunities for improvement
  • Demonstrated experience working collaboratively with Product Owners, technical teams, and other stakeholders
  • Strong organizational skills and attention to detail, particularly when managing multiple teams or workstreams
  • Excellent verbal and written communication skills, with the ability to communicate delivery status, risks, and performance information to both technical and business stakeholders
  • Demonstrated ability to identify and remove delivery impediments and keep work moving across multiple teams
  • Agile/Scrum certification such as CSM, SAFe Scrum Master, or equivalent
  • Hands-on experience with Aha!
  • Experience supporting voice, chat, contact center, or digital-channel technology teams
  • Experience in financial services, fintech, or SaaS environments
  • Experience working with vendor or contractor resources
  • Demonstrated success improving measurable team or project outcomes, including delivery speed, throughput, quality, predictability, or other meaningful KPIs