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Scrum Master (100% remote)
Kforce • Draper, UT
No Relocation
Posted: September 22, 2026
Responsibilities
- Manage end-to-end sprint execution across multiple technical product teams, from backlog readiness through sprint completion
- Facilitate Scrum ceremonies including backlog refinement, sprint planning, daily standups, sprint reviews, and retrospectives
- Help teams establish and consistently follow effective Scrum and Agile practices
- Partner with Product Owners to maintain prioritized, well-groomed backlogs with clear acceptance criteria, dependencies, and priorities
- Identify, escalate, and drive resolution of impediments that could affect delivery
- Monitor sprint progress and help teams maintain focus on commitments and delivery goals
- Use Agile delivery metrics such as velocity, throughput, cycle time, defect leakage, and delivery quality to identify trends and improvement opportunities
- Pull and analyze reports from Agile project-management tools and translate delivery data into clear updates for stakeholders and leadership
- Facilitate retrospectives that result in specific, actionable improvements and help teams follow through on those commitments
Requirements
- 3+ years of experience as a Scrum Master, Agile delivery lead, or in a comparable Agile delivery role
- Experience supporting technical products, platform, or software development teams
- Hands-on experience managing backlogs, sprints, and Agile delivery using Aha!, Jira, Azure DevOps, or a comparable Agile project-management tool
- Strong experience facilitating Scrum ceremonies and keeping teams focused on productive outcomes
- Experience using Agile performance metrics and KPIs to monitor delivery and identify opportunities for improvement
- Demonstrated experience working collaboratively with Product Owners, technical teams, and other stakeholders
- Strong organizational skills and attention to detail, particularly when managing multiple teams or workstreams
- Excellent verbal and written communication skills, with the ability to communicate delivery status, risks, and performance information to both technical and business stakeholders
- Demonstrated ability to identify and remove delivery impediments and keep work moving across multiple teams
- Agile/Scrum certification such as CSM, SAFe Scrum Master, or equivalent
- Hands-on experience with Aha!
- Experience supporting voice, chat, contact center, or digital-channel technology teams
- Experience in financial services, fintech, or SaaS environments
- Experience working with vendor or contractor resources
- Demonstrated success improving measurable team or project outcomes, including delivery speed, throughput, quality, predictability, or other meaningful KPIs