Senior Account Manager (Remote DC/MD/VA) - GovCIO
Govcio • United States
No Relocation
Posted: July 29, 2026
Additional Content
Responsibilities
- Project management: Coordinate timelines internally with different implementation teams working on a project; set up and manage Trello boards to ensure internal and external deadlines are met.
- Relationship management: Work directly with clients to manage sponsored programs, including creating and meeting deadlines, managing expectations, and delivering closing reports.
- Customer service: Provide a high level of service to clients from kick-off to completion of projects.
- External Communications: Provide regular updates and communications to clients on project timelines and status of work; work with clients on reviewing deliverables for edits and approvals.
- Internal Communications: Provide updates and coordinate flow of information internally to make sure all aspects of a project are understood and are moving forward. Work closely with sales team to ensure that expectations are exceeded for clients.
- Management: Supervise 1 account manager
Required Skills and Experience
- Bachelor’s degree and 5-7 years of experience; with at least 2 years of project management experience and 1 year of experience working directly with external clients
- Basic computer skills and proficiency with Microsoft Office Suite
- Excellent time management and organizational skills
- Clear communicator, both verbally and in writing
- Capable of establishing rapport with clients
- Oriented towards customer service and satisfaction
- Ability to solve problems and bring solutions to management
- Detail driven
- Comfortable working in a “start-up” and agile culture
Preferred Skills and Experience
- Experience in a media organization is a plus
If you are selected to move forward through the process, here’s what you can expect:
- During the Interview Process
- Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview
During the Interview Process
- Virtual video interview conducted via video with the hiring manager and/or team
- Camera must be on
- A valid photo ID must be presented during each interview
During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview
- During the Hiring Process
- Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application
During the Hiring Process
- Enhanced Biometrics ID verification screening
- Background check, to include:
- Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application
Background check, to include:
- Criminal history (past 7 years)
- Verification of your highest level of education
- Verification of your employment history (past 7 years), based on information provided in your application
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment