Senior IT Engineer
blockchain • Dallas
No Relocation
Posted: July 23, 2026
Job Description
We are looking for a Senior IT Engineer to join our Operations team based in Dallas.
WHAT YOU WILL DO
- Provide comprehensive and timely IT support to all employees, including VIP and C-suite executives, delivering white-glove service with professionalism and discretion
- Exercise security best practices and monitor and train employees to do the same
- Maintain and provision employee hardware and software for a global workforce, leveraging Apple Business Manager and MDM platforms to deploy policies, push updates, and apply patch fixes at scale
- Perform onboarding, offboarding, and re-provisioning procedures efficiently and securely
- Support the setup and management of new and existing infrastructure, including office builds and fit-outs from the ground up
- Manage and administer core SaaS platforms at an admin level, including Slack, Jira, Notion, 1Password, Google Workspace, and Apple Business Manager; additional experience with Microsoft 365, Adobe, and DocuSign is a plus
- Support employees with AI tools (Claude, ChatGPT, Gemini and similar) and handling queries, troubleshooting, and providing admin-level guidance to help teams get the most out of AI in their workflows
- Manage office LANs, Wi-Fi, and video conferencing systems, with hands-on experience supporting AV hardware (Logitech, Owl) and platforms (Google Meet,
- Zoom)
- Manage laptop logistics for new hires and leavers, including coordinating shipments and collections through carriers such as FedEx, UPS, or Retriever to ensure seamless device delivery and retrieval globally
- Configure and manage network infrastructure including Meraki switches, access points, and firewalls
- Handle vendor management and ISP engagement (experience with Verizon or other ISPs is a bonus), ensuring reliable and cost-effective service delivery
- Support the operations team across all projects including internal events, external events, and office moves
- Support employees potentially out of hours
WHAT YOU WILL NEED
- 5+ years of experience in IT support or systems engineering, with a track record of operating independently and thriving under pressure in fast-paced environments
- A high degree of security awareness and current knowledge of best practices
- Ability to prioritize, organize, and execute quickly and efficiently in a dynamic environment with ever-changing and competing demands
- Solid knowledge of TCP/IP, networking, routing, and firewalls; hands-on experience with Meraki or similar enterprise networking platforms
- Superb problem-solving abilities with a calm, methodical approach to complex incidents
- Confident, outgoing, and whatever-it-takes attitude with the ability to work independently and take full ownership of projects
- Previous startup or scale-up experience with the ability to manage multiple projects across varying timelines and priorities
- Strong proficiency in macOS and Google Workspace administration (essential)
- Experience with Jamf or equivalent MDM platforms at an admin level, including creating and managing policies, pushing updates, and deploying patch fixes; Rippling MDM experience is a bonus
- Experience with AV systems and video conferencing hardware (Logitech, Owl) and software (Google Meet, Zoom)
- Admin-level experience across core SaaS tools: Slack, Jira, Notion, 1Password,
- Google Workspace, and Apple Business Manager; Microsoft 365, Adobe, and
- DocuSign experience is a plus
- Familiarity with AI tools such as Claude or ChatGPT, and comfort supporting users at an admin level with queries and adoption
- Experience with office moves, builds
- Vendor management experience, including ISP engagement (Verizon or similar is a bonus)
- VIP and C-suite support experience, with the professionalism and discretion that comes with it
- A genuine enthusiasm for being in the office and being a visible, go-to presence for the team.
COMPENSATION & PERKS
- Full-time salary based on experience and meaningful equity in an industry-leading company
- Work from Anywhere Policy: up to 4 weeks to work remotely from abroad
- Awesome office location in the heart of Dallas, with a mandatory four days per week in-person scheme.
- Unlimited vacation policy; work hard and take time when you need it
- Apple equipment
- The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
- Flexible work culture
Additional Content
We are looking for a Senior IT Engineer to join our Operations team based in Dallas.
WHAT YOU WILL DO
- Provide comprehensive and timely IT support to all employees, including VIP and C-suite executives, delivering white-glove service with professionalism and discretion
- Exercise security best practices and monitor and train employees to do the same
- Maintain and provision employee hardware and software for a global workforce, leveraging Apple Business Manager and MDM platforms to deploy policies, push updates, and apply patch fixes at scale
- Perform onboarding, offboarding, and re-provisioning procedures efficiently and securely
- Support the setup and management of new and existing infrastructure, including office builds and fit-outs from the ground up
- Manage and administer core SaaS platforms at an admin level, including Slack, Jira, Notion, 1Password, Google Workspace, and Apple Business Manager; additional experience with Microsoft 365, Adobe, and DocuSign is a plus
- Support employees with AI tools (Claude, ChatGPT, Gemini and similar) and handling queries, troubleshooting, and providing admin-level guidance to help teams get the most out of AI in their workflows
- Manage office LANs, Wi-Fi, and video conferencing systems, with hands-on experience supporting AV hardware (Logitech, Owl) and platforms (Google Meet,
- Zoom)
- Manage laptop logistics for new hires and leavers, including coordinating shipments and collections through carriers such as FedEx, UPS, or Retriever to ensure seamless device delivery and retrieval globally
- Configure and manage network infrastructure including Meraki switches, access points, and firewalls
- Handle vendor management and ISP engagement (experience with Verizon or other ISPs is a bonus), ensuring reliable and cost-effective service delivery
- Support the operations team across all projects including internal events, external events, and office moves
- Support employees potentially out of hours
WHAT YOU WILL NEED
- 5+ years of experience in IT support or systems engineering, with a track record of operating independently and thriving under pressure in fast-paced environments
- A high degree of security awareness and current knowledge of best practices
- Ability to prioritize, organize, and execute quickly and efficiently in a dynamic environment with ever-changing and competing demands
- Solid knowledge of TCP/IP, networking, routing, and firewalls; hands-on experience with Meraki or similar enterprise networking platforms
- Superb problem-solving abilities with a calm, methodical approach to complex incidents
- Confident, outgoing, and whatever-it-takes attitude with the ability to work independently and take full ownership of projects
- Previous startup or scale-up experience with the ability to manage multiple projects across varying timelines and priorities
- Strong proficiency in macOS and Google Workspace administration (essential)
- Experience with Jamf or equivalent MDM platforms at an admin level, including creating and managing policies, pushing updates, and deploying patch fixes; Rippling MDM experience is a bonus
- Experience with AV systems and video conferencing hardware (Logitech, Owl) and software (Google Meet, Zoom)
- Admin-level experience across core SaaS tools: Slack, Jira, Notion, 1Password,
- Google Workspace, and Apple Business Manager; Microsoft 365, Adobe, and
- DocuSign experience is a plus
- Familiarity with AI tools such as Claude or ChatGPT, and comfort supporting users at an admin level with queries and adoption
- Experience with office moves, builds
- Vendor management experience, including ISP engagement (Verizon or similar is a bonus)
- VIP and C-suite support experience, with the professionalism and discretion that comes with it
- A genuine enthusiasm for being in the office and being a visible, go-to presence for the team.
COMPENSATION & PERKS
- Full-time salary based on experience and meaningful equity in an industry-leading company
- Work from Anywhere Policy: up to 4 weeks to work remotely from abroad
- Awesome office location in the heart of Dallas, with a mandatory four days per week in-person scheme.
- Unlimited vacation policy; work hard and take time when you need it
- Apple equipment
- The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
- Flexible work culture