Senior Manager, Customer Enablement

Job Description

• This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Customer Enablement based in United States. This is a strategic leadership role focused on enabling revenue teams to perform at their highest level through structured learning, tools, and scalable enablement programs. You will design and execute initiatives that equip sales and customer-facing teams with the skills, knowledge, and resources needed to succeed in evolving go-to-market environments. The role blends strategic planning, program design, and hands-on execution, with a strong emphasis on measurable business impact. You will partner closely with senior leadership and cross-functional stakeholders to translate business priorities into effective enablement strategies. A key part of the role involves building and continuously improving training programs, playbooks, and learning paths that support global teams. You will also drive adoption of new processes, tools, and messaging through structured change management efforts. This is a high-impact opportunity in a fast-paced, fully remote environment where collaboration and execution excellence are essential.
• Accountabilities: Partner with executive leadership to translate business priorities into scalable customer and sales enablement strategies aligned with company objectives. Design, build, and execute end-to-end enablement programs, including training sessions, workshops, playbooks, and structured learning paths. Develop and maintain enablement roadmaps that support product launches, GTM initiatives, and evolving sales motions. Measure program effectiveness through defined success metrics, including adoption, engagement, behavior change, and business outcomes. Gather and analyze feedback from stakeholders and sales teams to identify gaps and continuously improve enablement initiatives. Lead stakeholder engagement across sales, product, and operations teams, ensuring alignment and clear communication on priorities. Facilitate workshops, training sessions, and reinforcement programs to drive long-term adoption of tools, processes, and messaging. Manage multiple concurrent initiatives while ensuring clear execution plans, timelines, and accountability structures. Drive change management efforts that support the adoption of new processes, systems, and customer-facing practices. Requirements: 5–7+ years of experience in enablement, sales operations, strategy, learning and development, or a related field. Bachelor’s degree required. Proven experience designing and delivering scalable training programs for revenue or customer-facing teams. Strong stakeholder management skills with experience working closely with senior leadership and cross-functional teams. Excellent communication skills, with the ability to tailor messaging for both executive and frontline audiences. Experience with learning management systems (LMS), sales tools, and enablement platforms. Strong project management skills with the ability to manage multiple initiatives in a fast-paced environment. Experience in change management, including driving adoption of tools, processes, and behaviors across organizations. Highly organized, detail-oriented, and able to balance competing priorities effectively. Proactive, collaborative, and comfortable operating in a fully remote, cross-functional environment. Benefits: Competitive compensation with eligibility for performance-based bonus. Comprehensive health coverage including medical, dental, and vision insurance. Retirement savings plan (401k) with employer participation. Flexible paid time off and supportive remote-first work culture. Life insurance and disability coverage. Access to health savings accounts (HSA), dependent care, and flexible spending accounts. Employee assistance programs and telehealth services. Opportunity to work in a global, fast-scaling environment with high-impact teams.
• How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
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