Senior Product Manager (Remote) - GovCIO

Responsibilities

• Own the delivery strategy for an assigned telehealth product or product set, maintaining the roadmap in alignment with VA product vision, mission priorities and Connected Care program goals
• Serve as the primary point of accountability for product outcomes, including scope, quality, schedule, and stakeholder satisfaction
• Partner with VA stakeholders, clinical subject matter experts, and end users to translate complex operational needs into clear, prioritized product requirements
• Provide oversight and strategic guidance to subcontracted development teams executing Agile/Scrum delivery, ensuring sprint execution, backlog health, and release readiness meet the program's established quality standards and processes
• Advise on Agile best practices and delivery process improvements across teams; identify and address gaps in Scrum execution, team velocity, or delivery predictability
• Manage product planning artifacts — including roadmaps, backlogs, release plans, and integrated schedules — and keep stakeholders informed of progress, risks, and key decisions
• Identify, escalate, and drive resolution of cross-team dependencies, risks, and blockers in coordination with the Program Manager
• Coordinate across UX, integration partners, infrastructure, and help desk teams to ensure end-to-end readiness and quality at release
• Support product launches and change management activities in partnership with training and communications teams
• Mentor junior Product Managers and Associate Product Managers on the team

Required Skills and Experience

• Bachelor's degree in a technical, business, healthcare, or related discipline
• 8+ years of progressive product management experience, including at least 3 years in a senior or lead PM role with full end-to-end ownership of a complex, enterprise-level product
• Track record of delivering in regulated, high-stakes, or mission-critical environments where product failure has meaningful consequences
• Strong working knowledge of Agile/Scrum practices at the team and program level, with demonstrated ability to evaluate delivery performance, advise on improvements, and hold development teams accountable to commitments
• Experience managing or overseeing subcontracted or vendor development teams
• Proven ability to navigate and influence senior stakeholders, with the confidence to drive alignment across competing priorities and organizational complexity
• Excellent written and verbal communication skills, including executive-level reporting and the ability to translate between business and technical contexts
• Experience with backlog and delivery management tools such as Jira or Azure DevOps
• Clerance Required: Public Trust clearance eligibility

Preferred Skills and Experience

• Experience supporting VA or federal health IT programs
• Familiarity with VA telehealth workflows, virtual care platforms, or clinical scheduling systems
• Experience with Scaled Agile Framework (SAFe), including supporting or leading SAFe adoption or program increment planning
• Background in healthcare IT or patient-facing digital health products
• Knowledge of healthcare compliance standards such as HIPAA, FedRAMP, or Section 508
• Experience with native mobile (iOS/Android) and web product delivery
• Familiarity with health data APIs or interoperability standards (e.g., HL7, FHIR)
• Background in user experience principles or human-centered design processes

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview

During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application

During the Hiring Process

• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application

Background check, to include:

• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment