Serbian Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Serbian Speaking Digital Trust and Safety Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to bridging the gap between top-tier talent and industry-leading global enterprises. As we continue to expand our reach, we remain the primary partner for exclusive Jobs in Bulgaria, ensuring that our candidates secure roles that define their professional future.

Job Overview

We are currently looking for a motivated professional to join a global social media powerhouse for a Serbian Speaking Digital Trust and Safety Specialist position in Bulgaria. This role is essential in safeguarding online communities, moderating content, and maintaining the integrity of digital platforms for millions of users worldwide.

Key Responsibilities

• Monitor and moderate user-generated content on social media platforms to ensure community guidelines are upheld.
• Identify, analyze, and escalate emerging trends in online harm to protect the digital ecosystem.
• Apply deep cultural understanding of the Serbian-speaking market to context-sensitive moderation tasks.
• Collaborate with cross-functional teams to refine internal safety protocols and improve platform quality.
• Handle sensitive reports with high levels of discretion, emotional intelligence, and analytical precision.
• Ensure that all platform interactions remain professional and aligned with international social media safety standards.
• Contribute to the continuous improvement of content policies based on real-time feedback from the platform.

Serbian Speaking Digital Trust and Safety SpecialistAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment firm, dedicated to bridging the gap between top-tier talent and industry-leading global enterprises. As ...

• Native or fluent Serbian (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory requirement for relocation).
• A strong interest in social media industry dynamics and digital ethics.
• Excellent communication skills and ability to work in an on-site, professional environment in Sofia.
• Resilience and the ability to process diverse types of digital content with a focus on safety.
• High level of English proficiency to work effectively within our international office culture.