Slovenian Speaking Support Specialist - Work In Sofia, Bulgaria

Slovenian Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing partner, renowned for connecting top-tier talent with industry-leading organizations across the European BPO and customer support landscape. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to advance their careers while helping our clients redefine excellence in the Customer Support Services industry.

Job Overview

We are currently scouting for a dedicated professional to join our team as a Slovenian Speaking Support Specialist in Bulgaria. This exciting Slovenian Speaking Support Specialist position in Bulgaria offers a unique opportunity to provide world-class assistance within a high-growth Customer Support Services environment while enjoying a fully supported international career transition.

Key Responsibilities

• Provide high-quality technical and non-technical assistance to customers via phone, email, and live chat.
• Maintain superior service standards within the Customer Support Services sector to ensure high client satisfaction.
• Effectively resolve inquiries regarding products or services using your native-level Slovenian language skills.
• Document all customer interactions accurately within the internal database system.
• Collaborate with international team members to streamline support workflows and improve service efficiency.
• Stay updated on new product features and policy changes to provide the most accurate information to clients.
• Proactively troubleshoot common issues to minimize resolution time for our Slovenian-speaking user base.

Slovenian Speaking Support SpecialistAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international staffing partner, renowned for connecting top-tier talent with industry-leading organizations across the European BPO and customer ...

• Native or fluent Slovenian (spoken and written) is mandatory for this role.
• Valid EU passport holder or work permit for Bulgaria.
• Proven experience or a strong interest in the Customer Support Services industry.
• Exceptional communication skills and a customer-centric mindset.
• Proficiency in English to collaborate within our diverse, multi-cultural corporate environment.
• Readiness to relocate for this outstanding opportunity among the many Slovenian-speaking jobs available in Sofia.