Software Development Manager, Promotions Customer Experience (PCX)

Description

• About the RoleWe're looking for an SDM to own and grow one of our Promotions and Deals Frontend teams. You'll lead a team of ~8-10 SDEs building systems that process billions of pricing and promotions

Description

• About the Role We're looking for an SDM to own and grow one of our Promotions and Deals Frontend teams. You'll lead a team of ~8-10 SDEs building systems that process billions of pricing and promotions signals daily, powering the deal and coupon experiences customers see across Amazon's retail surfaces. What You'll Do - Own the technical roadmap, delivery, and operational excellence for your team's services - Drive Prime Day and peak-event readiness — your systems are on the critical path for every major sale event - Partner with senior engineers to reduce latency, improve scalability, and harden service architecture - Manage hiring, development, and retention for your team - Collaborate cross-functionally with Retail Pricing, Deals, Coupons, and CX teams to align on platform strategy - Reduce operational toil through automation, better tooling, and self-service capabilities

Basic Qualifications

• - 3+ years of engineering team management experience - 7+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams

Preferred Qualifications