Spanish Speaking Customer Expert for Coffee Machines - Work Remote In Greece

Spanish Speaking Customer Expert for Premium Coffee Machines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in talent acquisition, we specialize in bridging the gap between exceptional professionals and premium career opportunities across Europe.

Job Overview

We are currently seeking a motivated professional for the Spanish Speaking Customer Expert for Premium Coffee Machines position in Greece. This role offers an unparalleled opportunity to join the retail industry, providing elite support to enthusiasts of high-end coffee technology while enjoying the vibrant lifestyle associated with the best jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for Spanish-speaking clients, ensuring a premium service experience for luxury coffee machine users.
• Provide expert guidance on product selection, technical troubleshooting, and maintenance, bridging the gap between online and offline retail channels.
• Manage customer inquiries through multiple digital platforms, maintaining the high standards expected in the premium retail sector.
• Process orders and manage after-sales documentation with precision to ensure maximum client satisfaction.
• Analyze customer feedback to provide actionable insights that improve the overall retail performance and brand presence.
• Collaborate with international teams to refine service protocols for the Spanish market while working from our hub in Greece.
• Maintain comprehensive knowledge of the latest coffee machine models and accessories to provide consultative sales support.

Spanish Speaking Customer Expert for Premium Coffee MachinesAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leade...

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Proficiency in English is required for internal communication and training purposes.
• Valid EU passport or a valid Greek work permit.
• Strong interest in the retail industry with previous experience in customer service or sales preferred.
• Exceptional communication skills with a focus on delivering high-end service experiences.
• Availability to relocate to Greece for this exciting career opportunity.