Spanish Speaking Customer Experts for messaging app - Work In Athens, Greece

Spanish Speaking Customer Experts for messaging app

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As a leader in the BPO sector, we pride ourselves on providing comprehensive support to candidates seeking life-changing career opportunities in global hubs.

Job Overview

We are currently hiring for a Spanish Speaking Customer Experts for messaging app position in Greece, offering a unique chance to join the fast-paced social media industry. If you are looking for top-tier jobs in Greece that combine professional growth with an exceptional lifestyle, this is the perfect role for you.

Key Responsibilities

• Provide high-quality support to users of a leading global messaging app within the social media ecosystem.
• Resolve technical and account-related inquiries via chat, email, and social media channels.
• Ensure all interactions reflect the premium brand voice of our social media industry partner.
• Maintain high levels of customer satisfaction by providing efficient and empathetic solutions.
• Stay updated on new platform features and policy updates within the social media landscape.
• Collaborate with internal teams to flag trends and improve the overall user experience.
• Adhere to strict data privacy and security guidelines inherent to the social media industry.

Spanish Speaking Customer Experts for messaging appAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As a ...

• Native or fluent Spanish (spoken and written).
• Valid EU passport (mandatory).
• Advanced English proficiency to communicate effectively in an international team.
• Strong interest in the social media industry and modern messaging technologies.
• Excellent communication and problem-solving skills, perfect for Spanish-speaking jobs.
• Previous experience in customer service is an asset, but not mandatory.