Stripe Specialist

Role Type: Contractor
Location: Remote

Required Skills

• Stripe

• Payment Processing

• Billing & Payments

• Financial Operations

• Invoicing & Subscriptions

• Payment & Transaction Management

Job Summary

We are engaging Stripe Specialists to support a customer project focused on completing and documenting real-world workflows within Stripe. You’ll use your hands-on Stripe experience to complete realistic payment and financial operations workflows and contribute high-quality interaction data that supports the development of next-generation AI systems.

Responsibilities

• Complete assigned workflows and tasks within Stripe using practical payment or financial operations experience.

• Navigate Stripe features related to customers, payments, invoices, subscriptions, refunds, disputes, and transactions.

• Complete common payment and billing workflows based on provided instructions.

• Create, update, and manage customers, payments, invoices, subscriptions, refunds, and other relevant records.

• Record your screen while completing assigned workflows and clearly demonstrate the steps taken.

• Create realistic prompts and detailed rubrics based on completed workflows.

• Document workflow steps and clearly explain Stripe tools, features, and actions used.

• Review completed tasks for accuracy and alignment with project guidelines.

• Work independently while following project instructions and quality standards.

Preferred Qualifications

• Strong hands-on experience using Stripe in a finance, payments, SaaS, e-commerce, or business operations environment.

• Experience with payments, billing, subscriptions, invoicing, refunds, disputes, or financial operations.

• Familiarity with Stripe Billing, reporting, and other Stripe features.

• Prior experience with AI data annotation, labeling, RLHF, AI response evaluation, model evaluation, or similar Human Data projects is a plus.

• Current access to Stripe and the ability to navigate the platform independently.

• Comfortable with screen recording and workflow documentation.

• Strong attention to detail and ability to clearly explain workflows and processes.