Technical Program Manager, Identity and Access Management (IAM)

• Every day, Amazon teams make millions of decisions about who can access sensitive customer, seller, vendor, and employee data. Our Identity and Access Management team builds the logging, monitoring, and

Description

• Every day, Amazon teams make millions of decisions about who can access sensitive customer, seller, vendor, and employee data. Our Identity and Access Management team builds the logging, monitoring, and access-policy systems that make those decisions safe, visible, and enforceable at Amazon scale. We are looking for a Technical Program Manager to lead the adoption of security logging across thousands of Amazon services, turning a fragmented set of integrations into a single, trusted foundation that security teams rely on to detect and respond to threats. What this role will build You will own the end-to-end program that brings Amazon services onto our security logging platform. You will define which services to onboard and in what order, build the adoption plan across many engineering teams, and deliver measurable coverage growth quarter over quarter. Concretely, you will produce onboarding roadmaps, dependency and risk plans, coverage and adoption dashboards, and the reporting mechanisms leaders use to track progress. Your deliverables move a number that matters: the percentage of sensitive-data services that produce complete, usable access logs. Why we are building it The expectations for security logging are expanding fast, driven by new regulatory requirements and a rising bar for how Amazon protects customer and partner data. That growth created the need for this role: onboarding thousands of services with different frameworks, languages, and owners is a program-management problem, not a single-team engineering task. Our team's direction over the next two years is to make logging adoption close to zero-touch for service owners, and this role drives the program that gets us there. It is a rare seat: you will engage with many Amazon organizations and experienced technical leaders, with impact that reaches across Amazon's consumer and devices businesses. How this role will build You will run the program with Agile delivery methods such as Scrum and Kanban, plan and track work in tools like a shared program roadmap and an issue tracker, and use RACI models to make dependency ownership explicit. You will set and track goals through KPIs and shared goals, and build coverage and adoption dashboards so progress is measurable and visible. You will sit within the Identity and Access Management organization and partner closely with software engineers, engineering managers, and principal engineers who own the underlying platform. A typical week blends stakeholder collaboration and alignment, focused planning and roadmap work, and status reviews, with the balance shifting toward hands-on coordination during onboarding pushes. You will also have room to grow: you will learn a wide range of Amazon businesses and technologies, and take on progressively larger and more ambiguous programs as you establish credibility. Who this role will build with You will work day to day with the engineering teams who build the logging and monitoring platform, the partner service teams you are onboarding, and the security teams who consume the logs to run detections and investigations. You will bridge gaps between these groups, resolve complex cross-team dependencies, and translate technical constraints into a plan leaders can act on. This is the only program-management role that connects the platform builders, the service owners adopting it, and the security consumers who depend on the output, which puts you at the center of how access logging scales across Amazon. Key job responsibilities - Own the roadmap and strategy for security logging adoption across Amazon services. - Coordinate onboarding across engineering and partner teams, sequencing work and aligning stakeholders. - Resolve complex cross-team dependencies and clear blockers to keep delivery moving. - Report program status and coverage metrics to engineering and leadership audiences. - Safeguard product quality and the completeness of onboarded logs. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• - Experience in technical product or program management - Experience working directly with engineering teams - Experience in software development - Experience in technical program management working directly with software engineering teams - Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. null