Technical Support Engineer

Our belief:

• At SOLPLANET, we are driven by a simple idea: solar for everybody
• We strive to create the best possible experience for our customers and partners by delivering reliable, easy-to-use and bankable renewable energy solutions
• That is why our solar inverters, energy storage systems, EV chargers and utility-scale solutions are designed to be efficient, reliable and user friendly

Who We Are:

• Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions
• AISWEI has more than 17 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China
• With 70 GW+ cumulative shipments as of Dec 2025, AISWEI is one of the largest manufacturers of solar string inverters world-wide
• AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider
• To support the next stage of growth, SOLPLANET is establishing a dedicated Utility Business Unit for EMEA, focused on utility-scale PV projects, MV solutions, grid integration, certifications and strategic customer development
• Our team passionately believe that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide - every day

How you´ll help us:

As a Technical Support Engineer, you will

• Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers
• Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC network.
• Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty
• Deliver online or onsite training to customers such as distributors and installers.
• Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products
• Leverage your technical know-how and insight into the competitive landscape to proactively provide feedback/suggestions to Product Management to enhance Solplanet’s product roadmap.
• Work closely with Solplanet’s service teams and service partners in EMEA to assist our customers in the after-sales phase.

Our belief:At SOLPLANET, we are driven by a simple idea: solar for everybodyWe strive to create the best possible experience for our customers and partners by delivering reliable, easy-to-use and bankable renewable energy solutionsThat is why our solar...

Your background and skills:

• Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
• Fluent in Spanish language and business fluent in English.
• In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.
• Ability to work independently and focused in a dynamic, fast-paced environment.
• Quick learner with desire to deepen knowledge in the renewable energy industry.
• Prior work experience in a PV related industry is not a necessity but will be an advantage.

Your attributes:

• Self-motivated and performance driven
• Excellent interpersonal and communication skills
• Can-do attitude and hands-on mindset
• Proactive, dynamic, solution and customer oriented