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Training Specialist

SchooLinks United States


No Relocation

Posted: April 13, 2026

Job Description

We are seeking a highly motivated Training Specialist to join our team. In this role, you will be an integral part of customer training delivery and administrative management. As a Training Specialist, you will report directly to and support the Training & Product Education Manager in evaluating the effectiveness of the training program.

Responsibilities

75%

  • Conduct effective and engaging in-person customer professional development sessions, with travel about 50% of the time. This travel will be heavily scheduled during late summer and back to school season. Expect weekly travel from July-October
  • Conduct effective and engaging virtual customer professional development sessions for K12 administrators, counselors, and educators
  • Lead our customer webinar series - including creating session content, scheduling and facilitation
  • Manage operations and tracking of professional development in our CRM, Salesforce
  • Become a product expert and provide feedback to the product team

25%

  • Support the Customer Success team in their training facilitation and product knowledge by leading internal training and enablement sessions
  • Support the creation and updating of professional learning resources including training slide decks, help articles, and other customer-facing materials
  • Assist with additional training team projects as they arise
We are seeking a highly motivated Training Specialist to join our team. In this role, you will be an integral part of customer training delivery and administrative management. As a Training Specialist, you will report directly to and support the Traini...
  • Experience delivering content/presentations in an education or professional setting
  • Experience within the K12 landscape delivering professional development to educators highly preferred
  • Experience delivering SaaS training
  • Ability to deliver training to users of varying technical abilities
  • Ability to learn new technology quickly and thoroughly
  • Strong written communication skills and copywriting abilities
  • Strong time and project management skills
  • Proficiency in Google Workspace, including editing Google Slides to meet branding standards
  • Familiarity with Salesforce
  • This is a role with a large amount of travel. Willingness and ability to travel 75%+ of the time for customer professional development. Travel for customer sessions takes place largely between July-October. This role will also attend 2 internal company trips per year
  • Logistics: Located in the East Coast Timezone, Located near a major airport

We encourage candidates that do not fulfill all the exact requirements to apply.

Additional Content

We are seeking a highly motivated Training Specialist to join our team. In this role, you will be an integral part of customer training delivery and administrative management. As a Training Specialist, you will report directly to and support the Training & Product Education Manager in evaluating the effectiveness of the training program.

Responsibilities

75%

  • Conduct effective and engaging in-person customer professional development sessions, with travel about 50% of the time. This travel will be heavily scheduled during late summer and back to school season. Expect weekly travel from July-October
  • Conduct effective and engaging virtual customer professional development sessions for K12 administrators, counselors, and educators
  • Lead our customer webinar series - including creating session content, scheduling and facilitation
  • Manage operations and tracking of professional development in our CRM, Salesforce
  • Become a product expert and provide feedback to the product team

25%

  • Support the Customer Success team in their training facilitation and product knowledge by leading internal training and enablement sessions
  • Support the creation and updating of professional learning resources including training slide decks, help articles, and other customer-facing materials
  • Assist with additional training team projects as they arise
We are seeking a highly motivated Training Specialist to join our team. In this role, you will be an integral part of customer training delivery and administrative management. As a Training Specialist, you will report directly to and support the Traini...
  • Experience delivering content/presentations in an education or professional setting
  • Experience within the K12 landscape delivering professional development to educators highly preferred
  • Experience delivering SaaS training
  • Ability to deliver training to users of varying technical abilities
  • Ability to learn new technology quickly and thoroughly
  • Strong written communication skills and copywriting abilities
  • Strong time and project management skills
  • Proficiency in Google Workspace, including editing Google Slides to meet branding standards
  • Familiarity with Salesforce
  • This is a role with a large amount of travel. Willingness and ability to travel 75%+ of the time for customer professional development. Travel for customer sessions takes place largely between July-October. This role will also attend 2 internal company trips per year
  • Logistics: Located in the East Coast Timezone, Located near a major airport

We encourage candidates that do not fulfill all the exact requirements to apply.