Travel Consultant - German speaking

To strengthen our team in the UK, we are looking for a German-speaking Luxury Travel Consultant.

Immerse yourself in the world of luxury travel: As a Travel Consultant at Ten Lifestyle Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.

In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant – you become a trusted point of contact for clients seeking exceptional experiences worldwide.

Responsibility:

• Advising our clients – premium cardholders – by phone and email in both German and English
• Handling customer inquiries from quote preparation to billing for individual trips
• Making reservations with airlines, hotels, and travel agencies
• Creating tailored offers, travel documents, and detailed travel itineraries
• Passionately advising and facilitating unique travel experiences
• Actively selling special promotions and exclusive offers

To strengthen our team in the UK, we are looking for a German-speaking Luxury Travel Consultant.Immerse yourself in the world of luxury travel: As a Travel Consultant at Ten Lifestyle Group, an internationally leading lifestyle management company, you ...

• You have excellent language skills in professional German and English, in written and spoken (C2 according to The Common European Framework)
• Have several years of professional experience in the travel industry, a tour operator or in a travel agency
• Have GDS knowledge (preferably Amadeus)
• Have excellent destination knowledge across key global regions
• Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
• Are service-oriented, flexible and able to work under pressure
• Flexibility to work 5 days per week between 07:00 – 21:00 GMT, either Sunday to Thursday or Tuesday to Saturday
• The legal right to live and work in South Africa, without the need for visa sponsorship.

Guidelines for Hybrid/Home Office option:

• Located in United Kingdom
• Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office
• A secure home office at your confirmed address, free from background noise or other distractions.
• You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. To check your internet speed please click here, follow the instructions and once you have your results, please take a screenshot and upload this on your application form.
• During the first week of employment (Week 1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup.
• A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week.
• From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment.
• Exceptions may be considered on a case-by-case basis where necessary.