Turkish Speaking Customer Support Agent - Work In Sofia, Bulgaria

Turkish Speaking Customer Support Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier global talent with industry-leading corporations. As experts in the Customer Support Services sector, we specialize in placing high-caliber professionals in rewarding roles, such as our current search for the Turkish Speaking Customer Support Agent position in Bulgaria.

Job Overview

We are currently looking for a talented individual to join our client’s prestigious team as a Turkish Speaking Customer Support Agent based in Sofia. This is an exceptional opportunity for those seeking one of the most sought-after Turkish-speaking jobs, combining professional growth within the Customer Support Services industry with a world-class relocation experience.

Key Responsibilities

• Deliver premium support to customers via phone, email, and live chat within the Customer Support Services sector.
• Efficiently resolve complex inquiries while maintaining high customer satisfaction ratings.
• Maintain comprehensive knowledge of products and services to provide accurate and professional information.
• Collaborate with international teams to optimize communication strategies and service quality.
• Handle sensitive customer data with strict adherence to confidentiality and compliance protocols.
• Proactively contribute to the positive team environment of this Turkish Speaking Customer Support Agent position in Bulgaria.
• Participate in ongoing training sessions to enhance communication skills and product expertise.

Turkish Speaking Customer Support AgentAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier global talent with industry-leading corporations. As experts in the Cust...

• Native or fluent Turkish (spoken and written) is mandatory for this role.
• Proficiency in English to effectively communicate within our international offices.
• Previous experience in the Customer Support Services industry is highly preferred.
• Excellent problem-solving skills and a customer-centric mindset.
• A strong desire to thrive in one of the leading Turkish-speaking jobs in Europe.
• Ability to relocate to Sofia, Bulgaria, for this on-site opportunity.