VP of Business Systems

About the Role

Tekmetric is the cloud-based platform powering thousands of independent auto repair shops — and we're growing fast. As we scale, the systems that run our business need to scale with us. We're hiring a VP of Business Systems to take ownership of our technology landscape end to end: the tools our teams use every day, how those tools connect, and the data that flows between them.

Reporting to our new CFO, you'll move us from a stack that grew organically to one that's deliberate, integrated, and built for the next stage of growth. You'll be both strategist and operator — setting the multi-year roadmap while rolling up your sleeves to consolidate redundant tools, fix broken handoffs, and make sure every system earns its place. This is a build role in a fast-paced, vertical SaaS environment. You'll have real autonomy and real impact from day one.

What You'll Own

• Set and drive the enterprise systems strategy and multi-year roadmap across GTM, Finance, People, and Operations — directly tied to company priorities.
• Audit the current technology landscape, identify redundancy and gaps, and lead a disciplined effort to streamline, consolidate, and rationalize the stack.
• Own the architecture and integration of core business systems so data flows cleanly and teams stop working around their tools instead of with them.
• Identify and prioritize opportunities to embed AI into core business systems and workflows — evaluating tools for data privacy, security, and governance risk before they reach production.
• Establish governance for system selection, implementation, and spend — bringing rigor to how we evaluate, buy, and adopt technology.
• Partner with the CFO on technology investment decisions, total cost of ownership, vendor strategy, and contract negotiation.
• Build and lead a high-performing Business Systems team, including admins, analysts, and engineers as the function scales.
• Own data integrity, reporting infrastructure, and the foundations that make our analytics trustworthy across the business.
• Define and uphold standards for security, access, and compliance across all business applications.
• Translate the needs of business stakeholders into scalable system solutions — and push back when a process problem is masquerading as a tooling problem.

What You Bring

• 10+ years in business systems, IT, or enterprise applications, with several years leading the function at a high-growth company.
• Proven track record streamlining and consolidating a sprawling tech stack into something coherent and scalable.
• Deep hands-on knowledge of core SaaS business systems — CRM, ERP, financial systems, HRIS, and the integration layers that connect them.
• Strong financial and commercial instincts: you think in TCO, you negotiate hard, and you can defend a roadmap to a CFO.
• Experience building and leading teams from a small footprint, ideally in SaaS or another fast-moving software environment.
• A bias for action and comfort with ambiguity — you'd rather ship a clear improvement than wait for the perfect plan.
• Excellent cross-functional communication; you can move fluidly between an executive readout and a working session with admins.

About the Role

Tekmetric is the cloud-based platform powering thousands of independent auto repair shops — and we're growing fast. As we scale, the systems that run our business need to scale with us. We're hiring a VP of Business Systems to take ownership of our technology landscape end to end: the tools our teams use every day, how those tools connect, and the data that flows between them.

Reporting to our new CFO, you'll move us from a stack that grew organically to one that's deliberate, integrated, and built for the next stage of growth. You'll be both strategist and operator — setting the multi-year roadmap while rolling up your sleeves to consolidate redundant tools, fix broken handoffs, and make sure every system earns its place. This is a build role in a fast-paced, vertical SaaS environment. You'll have real autonomy and real impact from day one.

What You'll Own

• Set and drive the enterprise systems strategy and multi-year roadmap across GTM, Finance, People, and Operations — directly tied to company priorities.
• Audit the current technology landscape, identify redundancy and gaps, and lead a disciplined effort to streamline, consolidate, and rationalize the stack.
• Own the architecture and integration of core business systems so data flows cleanly and teams stop working around their tools instead of with them.
• Identify and prioritize opportunities to embed AI into core business systems and workflows — evaluating tools for data privacy, security, and governance risk before they reach production.
• Establish governance for system selection, implementation, and spend — bringing rigor to how we evaluate, buy, and adopt technology.
• Partner with the CFO on technology investment decisions, total cost of ownership, vendor strategy, and contract negotiation.
• Build and lead a high-performing Business Systems team, including admins, analysts, and engineers as the function scales.
• Own data integrity, reporting infrastructure, and the foundations that make our analytics trustworthy across the business.
• Define and uphold standards for security, access, and compliance across all business applications.
• Translate the needs of business stakeholders into scalable system solutions — and push back when a process problem is masquerading as a tooling problem.

What You Bring

• 10+ years in business systems, IT, or enterprise applications, with several years leading the function at a high-growth company.
• Proven track record streamlining and consolidating a sprawling tech stack into something coherent and scalable.
• Deep hands-on knowledge of core SaaS business systems — CRM, ERP, financial systems, HRIS, and the integration layers that connect them.
• Strong financial and commercial instincts: you think in TCO, you negotiate hard, and you can defend a roadmap to a CFO.
• Experience building and leading teams from a small footprint, ideally in SaaS or another fast-moving software environment.
• A bias for action and comfort with ambiguity — you'd rather ship a clear improvement than wait for the perfect plan.
• Excellent cross-functional communication; you can move fluidly between an executive readout and a working session with admins.