Arabic Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria
Job Description
Arabic Speaking Digital Trust and Safety Analyst
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with world-class organizations in the BPO and social media sectors. We are dedicated to delivering excellence through professional placement services, ensuring both our partners and candidates thrive in a competitive landscape.
Job Overview
We are currently seeking a detail-oriented professional for an Arabic Speaking Digital Trust and Safety Analyst position in Bulgaria. This role is a unique opportunity to join the fast-paced social media industry, ensuring digital community standards are upheld through high-level content moderation and trust-building initiatives.
Key Responsibilities
- Monitor and evaluate social media content to ensure compliance with global digital safety guidelines and platform policies.
- Analyze user reports and flag potentially harmful content, providing nuanced linguistic and cultural context in Arabic.
- Support the Digital Trust and Safety team by identifying emerging trends and risks within the social media ecosystem.
- Collaborate with cross-functional departments to refine moderation strategies and enhance platform user experience.
- Maintain high levels of accuracy and efficiency while managing a diverse queue of digital content requests.
- Participate in regular feedback sessions to improve the overall quality and safety of social media interactions.
- Native or fluent Arabic (spoken and written) is mandatory for this role.
- A strong interest in the social media industry and digital content safety.
- Excellent analytical skills and the ability to make objective, policy-driven decisions.
- Proven ability to adapt to a fast-paced, international work environment.
- Previous experience in trust and safety, content moderation, or a similar digital field is considered an asset.