Swedish Speaking Customer Agent For Square Trade - Work In Athens, Greece
Posted November 6, 2026
Job Description
Swedish Speaking Customer Agent For SquareTrade
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-leading organizations across Europe. We pride ourselves on providing bespoke recruitment solutions that empower professionals to advance their careers in high-growth industries like insurance and technology.
Job Overview
We are currently seeking a motivated professional for the Swedish Speaking Customer Agent For SquareTrade position in Greece. This role offers a unique opportunity to join the global insurance sector, providing expert support to policyholders while enjoying a Mediterranean lifestyle in one of the world's most vibrant cities.
Key Responsibilities
- Provide high-quality insurance support to SquareTrade customers via phone, email, and chat.
- Assist clients with policy inquiries, claim status updates, and coverage clarifications.
- Navigate complex insurance documentation to provide accurate, industry-compliant guidance.
- Maintain strong customer relationships by ensuring efficient resolution of service-related issues.
- Document all interactions within our insurance CRM systems with high precision and confidentiality.
- Stay updated on the latest insurance product offerings to provide informed advice to Swedish-speaking clients.
- Collaborate with cross-functional teams to escalate and resolve sensitive insurance cases effectively.
- Native or fluent Swedish (spoken and written).
- Valid EU passport (mandatory).
- Professional proficiency in English for internal reporting and training.
- Previous experience in customer service or the insurance industry is considered a significant asset.
- Strong problem-solving skills and a high level of professional integrity.
- Ability to relocate to Athens for this on-site Swedish Speaking Customer Agent For SquareTrade position in Greece.
