Forward Deployed Engineer
Job Description
About the Role
Join an AI-focused team delivering automation solutions directly within customer environments. You will guide deployments from workflow discovery through production, helping organizations improve complex operational processes with AI agents.
What You'll Do
Own customer delivery from kickoff and scoping through implementation and go-live.
Map workflows, identify automation opportunities and blockers, and redesign processes where needed.
Translate business logic into agent actions, decision rules, exception handling, and fallbacks.
Configure agents for ERPs, portals, spreadsheets, email, and other systems, writing integration code and prototypes as needed.
Debug and improve production agents, tracking measurable outcomes and iterating quickly.
Build trusted relationships with customer stakeholders, lead working sessions, and guide scope and account expansion.
Document reusable deployment patterns and share recurring customer needs with Product and Engineering.
What We're Looking For
Five to eight years of experience in forward deployed engineering, applied AI, technical consulting, or a similar hands-on delivery role.
Production experience shipping AI or agentic systems in customer environments, including ownership of scoping, implementation, and go-live.
Hands-on expertise with LLMs, agent frameworks, prompt engineering, evaluations, MCP, APIs, and retrieval-augmented generation.
Integration and scripting experience with Python, JavaScript or TypeScript, SQL, REST APIs, JSON, and webhooks.
Customer-facing delivery experience beyond presales, demos, or advisory work, with strong communication and business-impact orientation.
Experience in operationally complex sectors such as retail, e-commerce, consumer goods, supply chain, manufacturing, or logistics.
Willingness to travel frequently to customer sites across the UK and Europe, around three days per week during active deployments.
Must be based in the UK and authorized to work without visa sponsorship.
Compensation & Benefits
Salary: €110,000 to €200,000 annually. Visa sponsorship is not available.
Location
Remote, United Kingdom, with frequent travel to customer sites across the UK and Europe.
