French Speaking Advisor for Online Payment Platform - Work In Sofia, Bulgaria

French Speaking Advisor for Online Payment Platform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging top-tier talent with industry-leading organizations across Europe. As a leader in recruitment and business process outsourcing, we pride ourselves on facilitating career growth while providing our partners with exceptional professionals who excel in dynamic, high-stakes environments.

Job Overview

We are currently looking for a motivated professional to join our team as a French Speaking Advisor for Online Payment Platform position in Bulgaria. This role is a unique opportunity to advance your career within the rapidly evolving FinTech sector, providing world-class support for a leading global financial technology platform.

Key Responsibilities

• Act as the primary point of contact for French-speaking clients regarding their online payment solutions and FinTech accounts.
• Ensure secure and efficient resolution of payment-related inquiries while adhering to strict financial industry regulations.
• Maintain high levels of customer satisfaction by providing expert guidance on platform features, security, and transaction processing.
• Collaborate with internal technical and risk management teams to resolve complex payment discrepancies promptly.
• Stay updated on the latest trends and security protocols within the competitive FinTech industry.
• Contribute to the success of one of the most exciting French-speaking jobs in the region.
• Uphold the reputation of the platform through professional and precise communication in French.

French Speaking Advisor for Online Payment PlatformAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international staffing firm dedicated to bridging top-tier talent with industry-leading organizations across Europe. As a leader in...

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English to navigate internal FinTech system documentation.
• Proven experience in customer service, banking, or the FinTech sector.
• Strong analytical skills and attention to detail when handling digital financial transactions.
• A genuine interest in relocating to Sofia for one of the premier French-speaking jobs in Bulgaria.