Hebrew Speaking Travel Support Advisor - Work In Sofia, Bulgaria
Posted November 3, 2026
Job Description
Hebrew Speaking Travel Support Advisor
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and specialized business process outsourcing. We bridge the gap between global talent and industry-leading corporations, consistently placing high-caliber professionals in rewarding international careers.
Job Overview
We are currently seeking a motivated professional for a Hebrew Speaking Travel Support Advisor position in Bulgaria, working directly within the dynamic travel industry. This role offers an incredible opportunity to launch your career in a vibrant capital, with all logistical support handled by our dedicated team to ensure your successful relocation.
Key Responsibilities
- Provide world-class customer support to travelers via phone, email, and chat for all travel-related inquiries.
- Assist customers with flight, hotel, and car rental bookings, ensuring a seamless travel experience within the industry.
- Manage travel itinerary changes, cancellations, and rebooking requests with high attention to detail.
- Resolve complex travel issues proactively to ensure high levels of customer satisfaction.
- Coordinate with global partners to manage reservations and travel service agreements.
- Document all interactions accurately within the travel management system.
- Maintain comprehensive knowledge of travel industry regulations, destinations, and partner policies.
- Native or fluent Hebrew (spoken and written).
- Strong command of the English language for international business communication.
- Previous experience in customer service or the travel industry is highly valued.
- Excellent problem-solving skills and the ability to thrive in a fast-paced environment.
- A passion for travel and delivering exceptional service to Hebrew-speaking clients.
