Production Training Support Communications Analyst (Remote) - GovCIO

Primary Objectives

• Partner with Agile teams (Scrum Masters, Product Owners, Business Analysts, Developers) to understand upcoming technical changes and craft communication materials that are clear, concise, and user‑friendly.
• Assist in preparing communication artifacts such as release notes, deployment announcements, sprint or PI updates, FAQs, success stories, and readiness materials.
• Maintain communication timelines aligned to Agile cadences (sprints, increments, release cycles) and ensure timely delivery of messaging.
• Help manage and update communication channels such as intranet pages, email distributions, collaboration platforms, and knowledge repositories.

Required Skills and Experience

• Bachelor’s degree in communications, or commensurate experience with training and support systems
• 5-8 years of work experience.
• Strong writing and storytelling abilities, especially when simplifying technical concepts for non‑technical audiences.
• Strong organizational skills with the ability to manage multiple communication threads simultaneously.
• Eagerness to learn technical concepts and collaborate with cross‑functional teams.

Preferred Skills and Experience

• Experience using collaboration and work‑tracking tools (e.g., Jira, Confluence, Teams, SharePoint).
• 1+ year of experience in software industry using AGILE methods

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview

During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application

During the Hiring Process

• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application

Background check, to include:

• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment