Resolute PB and Revenue Cycle Management Lead

Prominence is looking for a senior Resolute Professional Billing (PB) and Revenue Cycle Lead to provide project management and advisory support for a health system’s PB revenue cycle roadmap. This role will help stabilize PB operations, reduce manual charge review and claim edit work, strengthen upstream charge capture, and prepare the organization for upcoming revenue cycle initiatives.

Who We Are

Prominence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost.

Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website.

Your Role

Our consultants guide our customers through complex technology requirements to summit the challenge at hand. You will need to be able to create order out of chaos, and compile ambiguous information into tactical action plans.

Our ideal team members are humble, smart, and driven to ensure our customer’s success. This includes a passion to deliver high-quality results, while teaching our counterparts how to fish and grow the skills needed to support and expand upon the deliverables of our projects.

If this sounds like you, and you meet the requirements below, we encourage you to apply. If you know of someone else how would be a great fit, let us know!

Prominence is looking for a senior Resolute Professional Billing (PB) and Revenue Cycle Lead to provide project management and advisory support for a health system’s PB revenue cycle roadmap. This role will help stabilize PB operations, reduce manual c...

As a member of our Epic Consulting team, you’ll work closely with our customers to implement and optimize their Epic workflows. In addition to your Epic project work, you will help mentor and grow our customer’s teams, escalate issues, and guide projects to a successful outcome.

Key Responsibilities

Perform Epic-related consulting and advisory services, including but not limited to the following:

• Provide project management and advisory support for a PB revenue cycle roadmap, coordinating closely with other revenue cycle workstreams and partners.
• Lead regular standups with PB revenue cycle and IS leads, and deliver weekly executive updates with progress, risks, and key metrics.
• Conduct a top-down review of PB charge review and claim edits with operations, analyzing volume and dollar impact to confirm ownership and recommend whether to automate, revise, or retire each edit.
• Develop risk-based testing plans for edits recommended for removal, including targeted denial monitoring by location or specialty before broader rollout.
• Partner with physician and clinical service leaders to design upstream charge capture workflows, including recommendations for preference lists, charge entry, and provider education.
• Support planning and readiness for upcoming revenue cycle initiatives, which may include Financial Assistance and Single Billing Office (SBO) work, as prioritized by the customer.
• Manage issues from intake through resolution and track the financial impact of fixes and improvements.
• Create build documentation, workflow diagrams, and knowledge transfer materials to hand off deliverables to customer teams.
• Mentor customer analysts and operational staff to strengthen their system knowledge and long-term ownership.
• Additional duties as may be required to successfully deliver a project.
• May be invited to participate in corporate functions, events, and meetings.

Desired Qualifications

• Active Certification: Resolute Professional Billing
• 5+ years of experience as an Epic analyst, revenue cycle lead, or project manager
• Hands-on experience with PB charge review, claim edits, and denial analysis
• Experience designing or optimizing charge capture workflows with physician and clinical stakeholders
• Experience presenting status and metrics to executive audiences
• Experience with Single Billing Office conversion and/or the Financial Assistance module is a plus
• Demonstrated ability to deliver successful projects remotely

Success Criteria

Successful team members at Prominence display the following:

• High degree of professionalism; treats others with respect, keeps commitments, builds trust within a team, works with integrity, and upholds organizational values.
• Highly organized; able to manage multi-faceted work streams.
• Self-motivated; able to maintain schedule, meet deadlines, and monitor your personal work product.
• Highly adaptable; able to acclimate quickly to new project assignments and work environments.
• Creative; not paralyzed by problems and able to work collaboratively to find novel solutions.
• Clear communication skills; ability to clearly convey messaging that resonates with your audience, in clear and concise written and verbal communications.
• Can smell smoke and anticipate issues before they arise, ability to escalate effectively.
• Passion to mentor and guide others.