Swedish Speaking Online Store Advisor For TikTok - Work In Sofia, Bulgaria

Swedish Speaking Online Store Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading enterprises. We pride ourselves on delivering bespoke career opportunities that define success, particularly for those seeking high-impact Swedish-speaking jobs in emerging international hubs.

Job Overview

We are currently looking for a motivated professional to join our client's team as a Swedish Speaking Online Store Advisor in Sofia, Bulgaria. This unique opportunity within the retail industry allows you to leverage your linguistic skills to provide world-class service to Scandinavian consumers, making this Swedish Speaking Online Store Advisor position in Bulgaria an excellent choice for a career-focused individual.

Key Responsibilities

• Provide exceptional customer support for an industry-leading retail brand via phone, email, and live chat.
• Assist Swedish-speaking clients with online order inquiries, returns, and inventory availability across physical and digital storefronts.
• Resolve complex consumer retail issues with a focus on brand loyalty and service excellence.
• Manage order processing systems to ensure accurate tracking and delivery of retail merchandise.
• Act as a brand ambassador, maintaining the highest quality standards expected within the international retail sector.
• Collaborate with internal departments to streamline customer experience improvements for the Scandinavian market.
• Maintain detailed customer records and feedback logs to support continuous service optimization.

Swedish Speaking Online Store AdvisorAbout Mercier Consultancy GroupMercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading enterprises. We pride oursel...

• Native or fluent Swedish (spoken and written) is mandatory.
• Valid EU passport or right to work in Bulgaria.
• Prior experience in the retail or customer service industry is considered a significant asset.
• Strong digital literacy and the ability to navigate complex retail management software.
• Excellent communication skills with a customer-centric mindset.
• Willingness to relocate to Sofia for this rewarding Swedish Speaking Online Store Advisor position in Bulgaria.