Arabic Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
Posted November 2, 2026
Job Description
Arabic Speaking Back Office Gaming Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating seamless career transitions, ensuring our candidates find the perfect fit within the fast-paced and innovative Gaming & Esports landscape.
Job Overview
We are currently seeking a motivated professional for the Arabic Speaking Back Office Gaming Support Specialist position in Bulgaria. This role is a unique gateway for those looking to excel in the global gaming industry while enjoying the vibrant culture and career opportunities found in some of the most sought-after jobs in Bulgaria.
Key Responsibilities
- Provide high-level back office support for diverse gaming and esports platforms, ensuring a seamless user experience.
- Monitor and manage player account inquiries, documentation, and compliance tasks with precision.
- Collaborate with international teams to troubleshoot technical issues specific to the gaming sector.
- Maintain a deep understanding of gaming industry trends and platform updates to assist Arabic-speaking users effectively.
- Conduct account verification and fraud detection processes to uphold the security and integrity of the gaming ecosystem.
- Contribute to the optimization of support workflows by providing feedback on regional user behavior and common issues.
- Ensure all communication is delivered with professional etiquette, reflecting the premium standards of our gaming partners.
- Native or fluent Arabic (spoken and written) is essential for this role.
- Professional proficiency in English to communicate within our global office environment.
- A genuine passion for the Gaming & Esports industry and an understanding of modern gaming culture.
- Strong attention to detail, capable of managing sensitive back office data and administrative tasks.
- Excellent analytical skills and the ability to solve complex problems in a fast-paced environment.
- Commitment to relocating to Sofia for this on-site Arabic Speaking Back Office Gaming Support Specialist position in Bulgaria.
