Danish Speaking Support Specialist - Work In Sofia, Bulgaria
Posted November 2, 2026
Job Description
Danish Speaking Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class opportunities across Europe. As a leader in recruitment and BPO solutions, we pride ourselves on delivering bespoke career paths that facilitate personal and professional growth for our candidates.
Job Overview
We are currently seeking a motivated professional for a Danish Speaking Support Specialist position in Bulgaria. This role is an exceptional opportunity to join the thriving customer support services industry in a dynamic international environment while enjoying a fully supported relocation experience.
Key Responsibilities
- Provide high-quality technical and customer assistance to clients in the Danish language.
- Ensure efficient resolution of inquiries through multiple communication channels within the customer support services sector.
- Maintain detailed records of customer interactions to ensure data integrity and service quality.
- Collaborate with cross-functional teams to escalate complex issues and improve overall customer satisfaction.
- Stay updated on product knowledge and internal support protocols to provide accurate, industry-leading guidance.
- Contribute to the positive culture of our international team, one of the premier Danish-speaking jobs available in the market.
- Participate in regular performance evaluations to optimize personal output and reach targets.
- Native or fluent Danish (spoken and written).
- Professional proficiency in English for team integration and communication.
- Previous experience in the customer support services industry is considered a strong advantage.
- Strong problem-solving skills and a customer-centric mindset.
- Valid EU passport (mandatory).
- Ability to relocate to Sofia for this onsite opportunity.
