Dutch Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria
Posted November 2, 2026
Job Description
Dutch Speaking Fitbit Products Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and global industry leaders. As a specialist in recruitment and BPO solutions, we pride ourselves on delivering bespoke career opportunities that define professional excellence across Europe.
Job Overview
We are currently looking for a motivated candidate to join our team in the heart of the Fitness & Wellness sector. This Dutch Speaking Fitbit Products Support Specialist position in Bulgaria offers a unique opportunity to provide high-level assistance to users of world-leading wearable health technology, ensuring every customer feels empowered in their fitness journey.
Key Responsibilities
- Provide expert support to Dutch-speaking users regarding their Fitbit wearable devices and fitness tracking software.
- Assist customers with the setup, synchronization, and troubleshooting of various health and wellness tracking features.
- Maintain a deep knowledge base of current Fitness & Wellness industry trends to better assist in personalized user experiences.
- Analyze customer feedback to suggest improvements for product usability within the Fitbit ecosystem.
- Deliver professional, empathetic, and efficient communication via phone, email, and live chat.
- Collaborate with cross-functional teams to resolve complex technical issues related to fitness data accuracy and app integration.
- Achieve performance targets while ensuring the highest level of customer satisfaction in the wellness technology space.
- Native or fluent Dutch (spoken and written).
- Professional proficiency in English.
- Valid EU passport (mandatory).
- A genuine interest in the Fitness & Wellness industry and active, healthy lifestyles.
- Strong problem-solving skills and the ability to explain complex technical solutions clearly.
- Previous experience in customer service or tech support is considered an advantage for this Dutch Speaking Fitbit Products Support Specialist position in Bulgaria.
