Greek Speaking Solutions Consultant - Work In Sofia, Bulgaria
Posted November 3, 2026
Job Description
Greek Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO landscape. As we continue to lead the market in facilitating international career moves, we are proud to support companies providing premium Customer Support Services.
Job Overview
We are currently scouting for a talented individual to join a leading global brand for a Greek Speaking Solutions Consultant position in Bulgaria. This role is ideal for those seeking one of the best Greek-speaking jobs in the industry, offering a chance to deliver exceptional service in a dynamic, international environment.
Key Responsibilities
- Provide high-level assistance to Greek-speaking clients within the Customer Support Services sector.
- Resolve complex inquiries through phone, email, and chat, ensuring premium service standards.
- Act as a brand ambassador, maintaining deep product knowledge to offer tailored solutions to customers.
- Collaborate with internal departments to troubleshoot technical issues and improve service efficiency.
- Maintain accurate records of customer interactions in the company database for quality assurance.
- Contribute to a positive team environment while hitting individual and collective performance metrics.
- Participate in ongoing training to master new tools and communication strategies within the Customer Support Services industry.
- Native or fluent Greek (spoken and written).
- Strong command of the English language for professional internal reporting.
- Valid EU passport (mandatory).
- A passion for helping customers and problem-solving in a fast-paced Customer Support Services role.
- Excellent interpersonal skills and a professional attitude toward client engagement.
